Warranty Policy

At Lunova, we are committed to providing elegant, reliable, and high-quality beauty essentials designed to make your daily routine easier and more refined. Every Lunova product is covered by a full 12-month warranty from the date of purchase, giving you confidence, comfort, and peace of mind with every order.

Warranty Coverage:

Duration: 12 months from the purchase date.
Scope: Covers defects in materials and workmanship under normal use.

Claim Process:

Contact Us: Reach out through our Contact Page with your order details, photos/videos of the issue, and a short description of the concern.

Evaluation: Our team will carefully review the issue and assess whether it qualifies under the warranty coverage.

Resolution: Once approved, we will repair, replace, or refund the product hassle-free within 2–5 days.